Tech Mahindra
Budapest
600 000-650 000 HUF évente
Teljes munkaköri leírás
Danish (Fluent Speaking) – Annotator
Hybrid
Responsibilities
Seeking a Business Associate for our project to undertake labeling annotation and dialogue evaluation on text data to assess and improve. This team plays a critical role in capturing the Percentage of Queries Understood by Virtual Assistant as per Natural Language Understanding.
Skills require high attention to details and ability to adapt to dynamic changes due to emerging business requirements.
Each annotator/business associate is responsible for annotating the given query by comparing the available guidelines and context. When it is in-scope, the query should be annotated and when it is out of scope (ambiguous or complex) it should be flagged. The Business Associate/Annotator should have logical/reasoning capabilities, and language skills to process and make sense of the information that needs to be annotated efficiently.
Role and Responsibilities:
➢ Identifying and making sense of language patterns
➢ Should be able to identify the patterns & the meaning from composition of words of assigned language
➢ Able to identify similarities and differences between various intentions uttered on Virtual Assistant
➢ Good communication skills, ability to identify the gaps and suggest improvement plans
➢ Deliver excellent performance to achieve and exceed contractual SLA
➢ Ensuring production quality and target KRAs are met
➢ Meet expectations of process and should be able to sense business requirements
➢ Flexibility in working hours basis the business requirement
➢ Maintaining confidentiality and adhering to company/customer policies
Requirements
Applicant’s Specifications & Qualification:
➢ A Bachelor’s degree in any stream, or a related discipline
➢ Excellent communication and Proficiency in Grammar(In EN & Required Language)
➢ Problem-solving and logical reasoning skills
➢ Comfortable working in a fast paced, highly collaborative, and dynamic work environment
➢ Ability to handle pressure and a natural go getter
Mandatory DBS and Credit Check Requirements:
- You must have no unspent criminal convictions.
- You must have no adverse credit or CCJs.
Working Hours:
- You will work 5 days out of 7 between Mon and Sun
Benefits:
- Private Medical Health Care
- Competitive Pension
- Company Functions
- Hybrid
- Other
Business Overview:
Tech Mahindra is a multi-billion £ company who employ over 125,000 professionals across ninety countries, helping over a thousand customers, including fortune five hundred companies achieve excellent customer experience.
At Tech Mahindra, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring.
Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at Tech Mahindra.
That is the Tech Mahindra way… to RISE!
What makes a wonderful team? A Diverse team!
We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!
Interested? Contact our Talent Acquisition team! We look forward to speaking with you!
A job is not just a job. It is who you are!
Tech Mahindra is an equal opportunity employer and is proud to be a Disability Confident employer.
We actively encourage individuals with disabilities to apply for this position and to disclose any specific requirements for the application and interview process.
Our commitment to diversity extends beyond recruitment, as we strive to create a workplace that embraces differences and values the unique contributions of every team member.
If you require any reasonable adjustments to participate in the application or interview process, please speak with your recruiter and we will work with you to ensure a smooth and accessible experience.
Join us in fostering an inclusive environment where everyone can thrive and contribute their best!
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Job Types: Full-time, Contract
Contract length: 6 months
Pay: 600,000.00Ft – 650,000.00Ft per year
