Mind-Diák Szövetkezet
Budapest XIII.
2750 Ft/hour in gross
Feladatok
- Ensure timely and accurate responses to high volume service activities for both internal and external clients
- Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement
- Be motivated to achieve or outperform on service-level agreements and client expectations
- Embrace the use of technology and digital tools to deliver the highest level of service
- Aim to achieve excellent results in client satisfaction surveys and work closely with other team members to achieve overall strategic business objectives
- Build relationships and collaborate closely with internal partners to ensure a seamless delivery of service
- Handle client concerns in a timely and sensitive manner and in accordance with internal procedures
- Facilitate the diagnosis of complex client service issues, identify the source of service deficiencies and own their resolution
Elvárások
- The position is open for applicants with active or passive student status
- Fluency in written and spoken English is essential
- Knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook etc.)
- An interest in asset management and desire to learn
- A passion for serving clients by being responsive and empathetic
- Excellent written and oral communication skills
- Attention to detail and analytical skills
Előnyök
- Knowledge in Power BI
- Knowledge in SQL, Python or other programming language
Amit kínálunk
- 2750 Ft/hour in gross
- Internship confirmation
- Learning and development opportunities
- Possibility to evolve and gain valuable experience
- Potential to work towards a relevant professional qualification
- Join one of the world’s leading asset management firms
Munkavégzés helye
Budapest XIII.
