Mind-Diák Szövetkezet
Szeged
2035 Ft/hour in gross
Feladatok
- Handle customer inquiries via phone and email, providing accurate and timely responses
- Deliver day-to-day customer service tasks in line with agreed service levels
- Communicate clearly and professionally with internal and external stakeholders
- Follow up on pending issues with sales and customers to ensure resolution
- Maintain a high level of customer satisfaction through proactive support
- Identify and resolve issues to ensure a smooth customer experience
- Support process efficiency by working with standard systems and tools
- Manage expectations in line with service level agreements (SLAs)
- Leverage your understanding of end-to-end customer processes to improve service accuracy
- Ensure all interactions reflect a professional and empathetic approach
Elvárások
- Ongoing studies and active Hungarian student status for at least 6 more months
- Pursuing a bachelor’s or master’s degree
- Confident English skills (minimum B2 level, both written and spoken)
- Strong written communication and interpersonal skills
- Ability to manage time effectively and prioritize tasks
- Experience in a related field
Előnyök
- Experience in a similar field
- Experience with SAP, Excel, or Salesforce
Amit kínálunk
- 2035 Ft/hour in gross
- A company culture where they respect their diverse and unified teams, where they are proud of their achievements and where fun and the mindset of giving back to our environment are highly valued
- Possibility to join their social communities and networks
- Chill-out and collaboration spaces in a modern office environment
- Opportunities to shape and advance your career path
Munkavégzés helye
Szeged
