VF Services (UK) Ltd – Budapest
Budapest
720 000 HUF havonta
Teljes munkaköri leírás
VFS Global is the world’s largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.
Join VSF Global as Deputy Manager of our Visa Application Centre in Budapest! Handle day to day Visa and Immigration services and lead a team of our officers to ensure smooth operation and compliance with the Mission’s requirements.
Key Responsibilities
- Visa Application Centre Operations:
- Manage day-to-day operations, including document verification, data entry, and visa application processing.
- Handle cash and bank-related transactions (if applicable).
- Coordinate passport delivery logistics with consulates, applicants, or logistics partners.
- Process Management:
- Conduct regular audits to ensure process accuracy and compliance.
- Implement new process rollouts and changes effectively.
- Quality Assurance:
- Perform quality checks to ensure visa applications are accurate and complete.
- Customer Satisfaction:
- Enhance customer experience by improving processes and introducing innovative methods to increase productivity and cost efficiency.
- Align team efforts to meet organizational goals and maintain high levels of satisfaction.
- Compliance and Standards:
- Adhere to Service Level Agreements (SLAs), Standard Operating Procedures (SOPs), and organizational guidelines.
- Ensure compliance with company policies, ethical standards, and ISO requirements.
- Training and Development:
- Conduct regular training for staff to enhance skills and ensure process proficiency.
- Support HR-led training initiatives and facilitate internal certifications for the team.
- Time Management:
- Ensure all processes are completed within the mandated turnaround times.
What We’re Looking For
- Strong leadership and organizational skills.
- Proficiency in English and Hungarian.
- Attention to detail and a commitment to accuracy.
- Ability to manage and mentor a team effectively.
- Excellent customer service and communication skills.
- Experience in handling administrative operations is a plus.
Why Join Us?
- Be part of a globally recognized organization.
- Work in a dynamic environment with opportunities for professional growth.
- Enjoy a collaborative and inclusive workplace culture.
Work Schedule:
- Monday to Friday: 8:30 AM to 5:30 PM.
- Flexibility to work overtime as needed.
Compensation:
- 720,000 HUF gross per month
Job Types: Full-time, Contract
Contract length: 12 months
Pay: 720,000.00Ft per month
Language:
- English (Required)
- Hunagrian (Required)
Location:
- Budapest (Required)
