We are Consultants Kft.
Budapest
1M – 1.5M HUF alkalmazotti havi bruttó
Elvárások
- Salesforce technology
- Product Ownership
- Product Management
- MS Office
- Angol
- Magyar
A mi követelményeink
Eredeti szöveg. Fordítás megjelenítése
Hard skills:
- Expertise in product ownership and management within customer loyalty and digital product domains.
- Expertise in product management, including detailed business requirement formulation.
- In-depth understanding of loyalty programs, customer data and consumer research.
- Proven experience in personalization, enhancing customer engagement and retention.
- Successful track record in project participation and cross-functional cooperation.
- Experience leading cross-border, multicultural product and development teams.
- Strong business acumen, aligning product strategies with business goals.
- Proficiency in task management tools.
- Strong knowledge of Agile principles and processes.
- Experience with Salesforce technology, including Marketing Cloud and Service Cloud.
- Experience in working with Salesforce technology (Marketing Cloud, Service Cloud).
- Professional use of MS Office (including strong experience with PowerPoint).
Soft skills:
- Results-oriented, able to work independently and thrive in a fast-paced environment while managing multiple tasks.
- Demonstrated ability to prioritize and multi-task.
- Customer centric approach with a strong focus on delivering value.
- Capability to oversee and drive strategy creation.
- Proactive mindset with a strong sense of ownership, and team mentality.
- Strong written and verbal communication skills in English for cross-functional collaboration.
- Growth mindset with a passion for continuous learning, adapting, and staying updated on industry trends and best practices.
- Solution-driven and accountable.
Education and experience:
- Bachelor’s degree; Master’s degree is a plus.
- Min. 3 years of experience in a related field.
- Successful examples of leading projects in Agile process.
- Applied use of design thinking, or customer-oriented deliveries is a plus.
Pozíció / projekt rövid leírása
Eredeti szöveg. Fordítás megjelenítése
The Product Owner is responsible for defining and implementing our client’s strategy of rewarding and personalization with strong focus on creation of customer journeys throughout the entire program scheme taking into consideration worldwide trends in the loyalty business, system capabilities, customer data, market specifics and general business targets of the company and local subsidiaries.
Napi feladatok
Eredeti szöveg. Fordítás megjelenítése
- Contribute to the development and execution of the personalization roadmap, in alignment with the company’s overall business objectives and customer experience goals.
- Drive the discovery and definition of loyalty and personalization features, functionalities, and user experience, ensuring alignment with customer needs, business goals, and technical feasibility.
- Establish and maintain relationships with key stakeholders, including Group and Local marketing, technology, customer support teams, and external vendors.
- Define how to measure progress and impact (KPIs) and monitor results (analytics based) of owned products.
- Continuously analyze the impact of loyalty and personalization features, define new features and improvements accordingly and prioritize them based on strategic importance, customer impact, and technical feasibility.
- Lead the development and maintenance of given product features or enhancements according to the roadmap, considering market trends, business objectives, and customer feedback, while effectively prioritizing features and initiatives.
- Oversee the creation and management of a detailed product backlog, ensuring that user stories, acceptance criteria, and prioritization are well-defined and regularly updated.
- Lead the clear and concise requirement generation towards the development and other technology teams.
- Analyze market trends, competitive landscape and customer feedback to identify opportunities for rewards program enhancement, optimization, and innovation.
- Lead regular meetings, demos, and status updates to keep stakeholders informed about the program’s progress, solicit feedback, and address any concerns.
- Be an internal advocate for the company (act as an influencer in for example applying design thinking, data driven decision making, etc.).
- Develop knowledge of Salesforce CRM, Marketing Cloud, Loyalty and Data Cloud.
mutass kevesebbet
Specifikációk
- Azonnali kezdés
- Távmunka nem lehetséges
- Általános munkarend
Biztosított eszközök
- Számítógép: Notebook
Irodán belüli juttatások
- Edzőterem
- Menza
- Belső képzések
- Belső hack napok
- Modern iroda
- Startup hangulat
- Gyermek napközi
Extrák
- Magánegészségügyi ellátás
- Nemzetközi projektek
- Lapos szervezet
