Back és Rosta Kft.
Hibrid • 1053 Budapest, Múzeum körút 29.
Br.550e – 950e Ft havibér + Mozgóbér Br.15 százalék éves jutalék
Responsibilities
- Troubleshoot hardware and software issues of Magic Wall
- Install hardware and operating systems for Magic Wall servers
- Install and maintain screens on-site, including fixed installations and temporary exhibitions
- Diagnose and replace faulty screens at client sites
- Install, configure, and maintain Magic Wall and operating system software and updates
- Respond to customer service requests, diagnose and resolve software issues remotely, and travel on-site if needed for hardware issues
- Upload content provided by customers into our CMS
- Document technical procedures and system configurations
- Provide training to end-users on hardware and software usage
- Provide technical support for office desktop systems and networks
- For Magic Wall rentals: install, supervise, and dismantle the Magic Wall
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify bottlenecks, bugs, and implement solutions
- Document and administer IT events in the company’s systems
- Provide IT related customer service tasks for clients
Requirements
- Minimum of 2 years of IT experience, including desktop/laptop and network support
- Experience with mainstream Intel and AMD hardware platforms; ability to install and configure desktops
- Familiarity with the structure of DID video walls
- Experience in DID video wall installation and maintenance
- Strong problem-solving and troubleshooting skills
- Ability to communicate technical information to non-technical users
- High level of English proficiency (both written and spoken)
- Bachelor’s degree in IT or a related field is a must
Key Competencies:
- Precision and accuracy
- Outstanding analytical and problem-solving abilities
- Strong organizational skills and the ability to handle complex tasks
- Ability to work collaboratively in a team environment
- Ability to work independently and complete projects with minimal supervision
- High level of independence and initiative
- Detail-oriented work approach
- Adaptability and flexibility
- Experience working in an international environment
- Open and honest communication
- Excellent communication skills
- Understanding of coding and development processes
Nice-to-have
- Knowledge of additional languages (German, French, Spanish, Chinese) is an advantage but not mandatory
- Driver’s license is an advantage but not mandatory
- Knowledge of PHP, C#, C++, and JavaScript is a plus but not mandatory
What we offer
- Will work from the company’s Budapest office
- The company provides all necessary work equipment
- Working hours: 40 hours per week, full-time, and be available on-call if necessary
- Direct supervisor: CEO
- Compensation: Competitive salary consisting of a base salary and performance-based bonuses. Bonus depends on achieving set goals and the company’s overall performance.
Workplace extras
- Cafe
- Shower
Company info
Back & Rosta Kft. is an innovative IT company primarily operating in the cultural sector. Our flagship product is the Magic Wall, a giant interactive video wall technology. We are currently market leaders in China and Hungary for interactive video wall technology in cultural venues. Our key partners include museums, exhibition spaces, conference centres, and zoos.
The company was founded in 2001 and has a branch office in the United States, China, and Austria. In addition to IT services, we are also involved in large-scale international exhibition exchange projects, leveraging our strong international ties with cultural institutions around the world.
Our new colleague will be responsible not only for the operation and maintenance of Magic Walls at our Hungarian clients but also across the European market.
For more information about the company, visit https://www.the-magic-wall.com
How to apply
Please send your CV and motivation letter in English and Hungarian!
